I have been searching for a cloud CRM for years, one that I would be happy with and I am over the moon to say that I have finally found what I’ve been looking for. I know, I know it sounds corny and I will have no vested interest in promoting Hubspot apart from the fact that I would love for small business owners to have an amazing experience with their CRM too.
I do not pay for Hubspot by the way, they provide a CRM for free, completely for free, let me say that another way, no money leaves my bank account every single month for using Hubspot. Yeah I know, it sounds too good to be true, well it is totally true.
Of course they do have a paid service for sure and that’s not even that expensive either. Let me describe some of the benefits I am getting for using their cloud based CRM system.
Oh I must just say that I do not engage in any email marketing, drip feed campaigning, squeeze page downloads or other spam practices whatsoever. And that’s just as well, because that means I can use the free Hubspot product.
I can add contacts, manually, upload, via email bcc and tag them.
They allow me to IMAP my email, that means when I send email to my contacts, it is synched with my normal email provider, which is Google G-Suite, via Apple Mail. Everything syncs beautifully. This means my conversations with contacts are beautifully kept together on my contact record inside Hubspot. I need this because it means I can develop a closer one to one relationship with my contact. No bulk emails from me, but of course they do it if you pay for it. I highly recommend that you do not use bulk email practices by the way.
Anyway, more benefits, the contact’s domain, if it is a company one, will automatically bring in the company details including the company LinkedIn page. Incredible!
If I send an email to my contact, it allows me to add a follow-up task inside Hubspot really really easily, which means I have no need to add this anywhere else. Really super easy indeed.
Of course then I have a task list, a deals section, lead/contact capture forms, tracking code for my website, even a cookie pop-up for my website.
It just works beautifully and fully integrated, I am really super happy with their solution, can you tell?
They are also completely GDPR compliant and the only company I have come across who actually laid out their stall in connection with GDPR, clearly and showed a roadmap of product updates and releases in order to allow us as users to be fully compliant and they did it all on time as well.
The promise is that it will be free forever, so let’s wait and see if that’s true. I guess they want raving fans, testing out the product and be so impressed with it that one day they will sign up to purchase some of the paid options too.
I’ve tried many CRM systems during my digital career and am now kicking myself for having tried out so many before finding what I am truly happy with. I love it’s simplicity, I see so many that have made it so complicated.
Happy contacting!