Corporate

TSB UK — Internet Banking Outage

The UK Bank, ‘TSB’, faces hefty regulatory fines for what’s been described as one of the worst tech problems to hit the country’s banking space in recent years. 2 million customers were locked out of their accounts for six days! #OMG heads will roll, fines and compensations will be delivered without mercy. Really this is truly uneblievable. All the advertising spend can never repair a customer service blunder like this one.

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Pause

I’m not being anti-social, maybe just anti-Facebook.
I’ve decided to put Facebook on pause for a while. How long? I have no idea. I had already removed the app from my mobile devices and I can truly say I haven’t missed it.

I’m not rage quitting or culling my connections. I value all of them hugely and hope they will continue to benefit from their activities on Facebook. I know some of them have managed to be hugely successful as a result, long may it continue.

My decision to put things on pause here have not been decided overnight, I reflected on it for a quite a while. Basically I no longer enjoy the experience here and by learning more about Facebook’s practices to program us has meant that I don’t value the organisation and what they stand for.

Therefore instead of moaning about it, I prefer to move away from them for a while. My views may change, who knows, for now though, cheerio to my Facebook connections and some, maybe half a dozen, friends.

You can catch me on LinkedIn and Medium for any meaningful conversations.

Happy Facebooking!

Michael de Groot